1
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(BIRDS CHIRPING)

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(SCOOTER ENGINE RUMBLING)

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♪ (INTRIGUING MUSIC PLAYING) ♪

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JEFF SEIBERT:
She had the scooter.

5
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She was kind of, you know,

6
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"I'm gonna do what I wanna do
when I wanna do it."

7
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A young teen girl on a scooter
was uncommon,

8
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but it's this great image
of she's just breezing around

9
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this neighborhood
that she lived in.

10
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That was her kind of spirit.
Like, "I'm gonna go

11
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where I wanna go."

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TONY TOBLER: A scooter?
Like a moped?

13
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I know a lot of kids
in that neighborhood
did have those.

14
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But I don't remember her
having one.

15
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CORI TOBLER:
I don't remember a scooter.

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SHARON ROSE STEWARD:
From what I remember,
she was a fun, outgoing girl.

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She knew things about music
and makeup

18
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and her heels
and with her hair done.

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She was very much a girly girl.

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MARGIE PANDOS:
She was not a girly girl,

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not one to sit
and play with dolls.

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Rocks, and tadpoles, and shells,
and sand, she enjoyed.

23
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And she liked blue jeans
and the high-top Reeboks.

24
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Rugby shirts, she loved those.

25
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She was never really
an affectionate child.

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JEFF: I guess
empathetic is the right word.

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KERRIE CAMPBELL:
She's always nice
to people who didn't fit in.

28
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SHARON: I always thought
she was spoiled rotten.

29
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JEFF:
Kind of quiet.

30
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-TONY: She was outgoing
and carefree.
-CORI: She was just needy.

31
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MARGIE: Her disposition
was like most 15-year-olds,

32
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but her highs were higher,
and her lows were lower.

33
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RON PANDOS:
She was just a typical teenager.

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♪ (INTRIGUING MUSIC FADES) ♪

35
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STEPHEN PANDOS: Okay,
this is Jennifer's note.

36
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So this is a photocopy
of the note that was left

37
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when my sister disappeared.

38
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Jennifer was reported missing
in February of 1987.

39
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I was in college
in North Carolina,

40
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and for the first 22 years
of her disappearance,

41
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you know, uh,
everything I've been told,

42
00:02:52,276 --> 00:02:53,913
you know, was... was a lie.

43
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How I got all this information
was for years of trying to do

44
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the right thing by Jennifer.

45
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In 2014, I reached out
to an attorney in Williamsburg

46
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about whether I could sue
my parents, uh...

47
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for the death of my sister.

48
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Um, and it was not...
not about money.

49
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I don't want money,
or, you know, anything.

50
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I just wanted, you know,
a judge to say, uh,

51
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"You're responsible
and... and you did it."

52
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♪ (PENSIVE MUSIC PLAYING) ♪

53
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(BIRDS CHIRPING)

54
00:04:01,912 --> 00:04:04,950
(CRICKETS CHIRPING)

55
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MARGIE: It was February,
it was cold.

56
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Stephen was away at school.

57
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You know, it was getting on
towards bedtime.

58
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Jenny.

59
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MARGIE: I asked Jennifer,
"Will you call
your grandmother?"

60
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Will you call your grandmother?

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MARGIE: "And pick up your room."

62
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And pick up your room?

63
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JENNIFER PANDOS, ACTOR: Okay,
I will after homework.

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MARGIE: She was most agreeable.

65
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She had her bed and there was
a chest of drawers.

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There was a big wicker
rocking chair.

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A dressing table,

68
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which had been
a family heirloom.

69
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For the most part,
she was orderly.

70
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You know,
I could see her right now.

71
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In her room, at the end
of her bed.

72
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In the panda night shirt.

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JENNIFER, ACTOR: I did, yeah.

74
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It was after fourth period,
before gym.

75
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Mm-hmm, okay.
So, I was thinking

76
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I'm gonna put a note
in his locker.

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Because I have to tell him.

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(BIRDS CALLING)

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MARGIE: That morning,
I went downstairs,

80
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not hearing her shower,

81
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and realizing, "Hmm,
she could have overslept."

82
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Jenny. Jennifer Lynn.

83
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MARGIE: And her door was locked.

84
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Jennifer, unlock this door.

85
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MARGIE: And you know,
here I am twisting the door

86
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and pushing on it
and pulling on it,

87
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and calling her name,
and not getting anything,

88
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and calling for Ron,
who's upstairs.

89
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Jennifer Lynn, open this-- Ron!

90
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God! What? Jesus Christ.

91
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MARGIE: And getting him
to come downstairs,

92
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and we finally get something
to push the lock open and...

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-(GRUNTS)
-MARGIE, ACTOR: Jenny.

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MARGIE: She's not there.

95
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Her coat was gone,
her handbag was gone.

96
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Her contact lens were there,
her retainer was there.

97
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And finding that note
at the end of her bed.

98
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It could have been on the bed

99
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it could have been
on the cedar chest,

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at the foot of her bed.

101
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But finding it there,

102
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that's...

103
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where my world ended.

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(CRICKETS CHIRPING)

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MARGIE:
When Jennifer disappeared,

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we were living in a townhome

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backed up to,
just a little finger,

108
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of what they call
Kingsmill Pond.

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Kingsmill was a gated community.

110
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Somebody that would have
picked her up

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would've had
to have come through the gate.

112
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If she were on her own,

113
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and could have gotten
to Highway 60,

114
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she could have been picked up
at the convenience store, or,

115
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you know, that's the road
to the brewery.

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There were probably trucks
running 24/7.

117
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Anything is possible.

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Ron filed the report
with the police

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that she was missing.

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They did what you'd call
a 'Missing Person Report.'

121
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I guess
it just went cold with them.

122
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I think they just thought
she was a runaway,

123
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and she would eventually show up
at a friend's house,

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or a grandparent,
or show back up at home.

125
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To me, there was nothing
much ever done.

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(CRICKETS CHIRPING)

127
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MARGIE: Ron and I would sit...

128
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at night on the stairs
looking out the window

129
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into the driveway
and the parking lot

130
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of the condo complex.

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Just watch for cars.

132
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It was days and nights
sitting by the phone.

133
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Just... sitting and waiting,

134
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and I'm still sitting
and waiting.

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(WIND HOWLING FAINTLY)

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♪ (PENSIVE MUSIC FADES) ♪

137
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♪ (POP SONG PLAYING
OVER CAR RADIO) ♪

138
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(CAR DOOR OPENING)

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(NEWS ANCHOR SPEAKING
INDISTINCTLY ON TV)

140
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PUNDIT: (ON TV)
Yeah, no. And I'd say
there's a big difference

141
00:09:00,077 --> 00:09:01,911
between Trump going
into election day

142
00:09:01,980 --> 00:09:04,283
in the mid-forties versus
the low forties...

143
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(CELL PHONE RINGING)

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00:09:09,854 --> 00:09:12,421
STEPHEN: Sharon,
this is Stephen Pandos,

145
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I'm Jennifer's brother.

146
00:09:13,858 --> 00:09:15,356
I'm trying
to get to Williamsburg,

147
00:09:15,425 --> 00:09:18,964
here in the next few weeks,
and would like to meet you.

148
00:09:19,631 --> 00:09:20,828
Thanks very much.

149
00:09:20,897 --> 00:09:25,395
Sharon was the...
the girl who was on the phone

150
00:09:25,464 --> 00:09:28,640
with my sister
the night she disappeared.

151
00:09:29,406 --> 00:09:30,805
It's so weird saying that.

152
00:09:30,874 --> 00:09:35,014
Saying, "This is Stephen.
This is Jennifer's brother."

153
00:09:36,046 --> 00:09:37,116
I don't...

154
00:09:38,550 --> 00:09:39,751
I don't ever...

155
00:09:41,720 --> 00:09:43,919
have reason to say that really.

156
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(CAR ENGINE STARTING, RUMBLING)

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STEPHEN: I've been at this now
for almost ten years,

158
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trying to figure out the truth
and what happened to Jennifer.

159
00:10:00,071 --> 00:10:03,271
STEPHEN: I went to college
in the fall of '86.

160
00:10:03,340 --> 00:10:07,142
Jennifer disappeared
in February of '87.

161
00:10:07,211 --> 00:10:10,612
And what I remember
is getting a call from my mother

162
00:10:10,681 --> 00:10:14,482
and her asking me
if I had seen Jennifer.

163
00:10:14,551 --> 00:10:15,817
She thought
that she'd run away,

164
00:10:15,886 --> 00:10:18,420
and for whatever reason,
she may stop and see me,

165
00:10:18,489 --> 00:10:20,125
however
she was getting around.

166
00:10:21,791 --> 00:10:24,859
My mother was not hysterical
or frantic.

167
00:10:24,928 --> 00:10:29,264
It was very matter-of-fact.
I remember asking questions,

168
00:10:29,333 --> 00:10:31,433
and not getting
especially good answers.

169
00:10:31,502 --> 00:10:33,703
And when you tried to talk
about it with my mother,

170
00:10:33,772 --> 00:10:35,740
she would just kind
of shut it down.

171
00:10:39,844 --> 00:10:41,576
-SHARON: Hi.
-Hi.

172
00:10:41,645 --> 00:10:42,811
-Stephen.
-STEPHEN: Yeah, Sharon.

173
00:10:42,880 --> 00:10:44,512
-Nice to see you.
-Good to see you. You too.

174
00:10:44,581 --> 00:10:45,647
-STEPHEN: You too.
-Come on in.

175
00:10:45,716 --> 00:10:49,279
I believe I found--
This must have been...

176
00:10:49,348 --> 00:10:51,620
We were on our off time.
(LAUGHS)

177
00:10:51,689 --> 00:10:53,121
-STEPHEN: Yeah. (CHUCKLES)
-Look.

178
00:10:53,190 --> 00:10:54,923
But then we made up
because she was like...

179
00:10:54,992 --> 00:10:56,191
BOTH: "Thanks a lot, Sharon."

180
00:10:56,260 --> 00:10:57,760
She had a good sense
of humor about it.

181
00:10:57,829 --> 00:10:58,927
SHARON: She did.

182
00:10:58,996 --> 00:11:01,764
"Sharon, thanks for what you did
to my picture.

183
00:11:01,833 --> 00:11:03,031
You've been a great friend.

184
00:11:03,100 --> 00:11:04,967
And even though
we've had our ups and downs,

185
00:11:05,036 --> 00:11:07,803
we've pulled it through.
Gotta cruise.

186
00:11:07,872 --> 00:11:09,304
Love you, Jenn Pandos."

187
00:11:09,373 --> 00:11:10,606
Yeah, that's Jennifer, right?

188
00:11:10,675 --> 00:11:11,873
-(LAUGHS)
-STEPHEN: Yeah.

189
00:11:11,942 --> 00:11:14,009
And then in high school,
you were on the phone

190
00:11:14,078 --> 00:11:15,776
that night, that, you know,
when whatever happened.

191
00:11:15,845 --> 00:11:17,513
And... can you tell me
a little bit more about,

192
00:11:17,582 --> 00:11:19,481
you know, that conversation?

193
00:11:19,550 --> 00:11:20,650
-We--
-STEPHEN: What you remember?

194
00:11:20,719 --> 00:11:21,817
-We were talking...
-STEPHEN: Right.

195
00:11:21,886 --> 00:11:24,419
...and your dad
had opened the door,

196
00:11:24,488 --> 00:11:26,654
I could-- I knew he had
opened the door. And it was,

197
00:11:26,723 --> 00:11:28,023
-"Get off the phone."
-STEPHEN: Right. Yeah.

198
00:11:28,092 --> 00:11:30,760
And she was like, "Okay, Dad."

199
00:11:30,829 --> 00:11:32,061
-STEPHEN: Right.
-And he's like--

200
00:11:32,130 --> 00:11:34,262
Second time he came in.
It was the second or third time,

201
00:11:34,331 --> 00:11:36,898
and it was like,
"Get off the effing phone,"

202
00:11:36,967 --> 00:11:38,400
or the "GD phone."
I mean, it was--

203
00:11:38,469 --> 00:11:42,204
And it was a tone I'd never
heard your dad use before.

204
00:11:42,273 --> 00:11:43,171
Right.

205
00:11:43,240 --> 00:11:46,074
SHARON:
It was the way he yelled.

206
00:11:46,143 --> 00:11:48,944
-It can be intense. I mean--
-It was intense.

207
00:11:49,013 --> 00:11:51,747
-And like, "Okay, Ronald!"
-STEPHEN: Right.

208
00:11:51,816 --> 00:11:53,082
Or "Just a minute, Ronald."
Or some--

209
00:11:53,151 --> 00:11:54,715
I remember,
she called him Ronald.

210
00:11:54,784 --> 00:11:57,052
-STEPHEN: Oh, right.
And that just--
-And I'm like, "Oh, my God..."

211
00:11:57,121 --> 00:11:58,653
-STEPHEN: Yeah.
-"...he's going to kill you."

212
00:11:58,722 --> 00:12:00,088
-STEPHEN: Right.
-SHARON: That had to have been

213
00:12:00,157 --> 00:12:01,756
between, like,
nine and ten o'clock.

214
00:12:01,825 --> 00:12:03,658
So we hung up the phone,
"I'll see you tomorrow."

215
00:12:03,727 --> 00:12:06,061
And the next day.
I waited for her...

216
00:12:06,130 --> 00:12:07,796
-STEPHEN: Right.
-...and she didn't show.

217
00:12:07,865 --> 00:12:09,598
-So I called your house.
-STEPHEN: Right.

218
00:12:09,667 --> 00:12:11,533
And your mom told me
she was sick.

219
00:12:11,602 --> 00:12:12,935
-Right
-SHARON: Okay.

220
00:12:13,004 --> 00:12:14,136
Again, the second day...

221
00:12:14,205 --> 00:12:15,504
-STEPHEN: Yeah.
-...the same thing,

222
00:12:15,573 --> 00:12:16,706
I waited for her.

223
00:12:16,775 --> 00:12:19,174
She didn't show,
I called the house.

224
00:12:19,243 --> 00:12:22,077
And I think your mom had said,
she was out with your dad.

225
00:12:22,146 --> 00:12:24,480
-Right.
-And then it was the third day,

226
00:12:24,549 --> 00:12:26,485
your mom came to our house.

227
00:12:27,451 --> 00:12:30,852
And, um, I remember,
I was in the kitchen.

228
00:12:30,921 --> 00:12:34,055
And my mom
had answered the door,

229
00:12:34,124 --> 00:12:36,492
-and I heard your mom's voice.
-STEPHEN: Right.

230
00:12:36,561 --> 00:12:37,853
And I came around,

231
00:12:37,922 --> 00:12:39,827
and I was like, "Oh, my God,
what happened to Jennifer?"

232
00:12:39,896 --> 00:12:41,596
-Like, "Where's Jennifer?"
-STEPHEN: Mm-hmm. Right.

233
00:12:41,665 --> 00:12:44,132
And your mom was like,
"We don't know."

234
00:12:44,201 --> 00:12:46,268
She ran away. I'm like, "What?"

235
00:12:46,337 --> 00:12:47,769
You know,
"Have you heard from her?"

236
00:12:47,838 --> 00:12:49,204
"No, we hadn't heard from her."

237
00:12:49,273 --> 00:12:51,974
It wasn't the, you know,
the frantic mom, like,

238
00:12:52,043 --> 00:12:54,142
"Oh, my kid's missing,
what am I gonna do?"

239
00:12:54,211 --> 00:12:56,745
-Mm, no. No.
-Right? Right.

240
00:12:56,814 --> 00:12:58,581
I mean, Stephen,
she came in our--

241
00:12:58,650 --> 00:12:59,748
she came in the door.

242
00:12:59,817 --> 00:13:01,616
She kind of stood
in the foyer.

243
00:13:01,685 --> 00:13:03,852
-Right.
-She never took her coat off.

244
00:13:03,921 --> 00:13:06,754
I think I thought
at first she had run away.

245
00:13:06,823 --> 00:13:08,551
-STEPHEN: Right.
-And she that didn't tell me,

246
00:13:08,620 --> 00:13:10,059
and it's like,
"Who is this person?"

247
00:13:10,128 --> 00:13:11,660
-Like we share everything.
-She doesn't--

248
00:13:11,729 --> 00:13:12,828
-(SHARON CHUCKLES)
-Right, yeah.

249
00:13:12,897 --> 00:13:16,064
Exactly. You shared everything.
How would you--

250
00:13:16,133 --> 00:13:19,001
How would you not know
that she was having,

251
00:13:19,070 --> 00:13:20,302
you know, such problems

252
00:13:20,371 --> 00:13:22,070
that she would've felt
like she would need to run away?

253
00:13:22,139 --> 00:13:23,305
-Right.
-She didn't take anything.

254
00:13:23,374 --> 00:13:25,401
There was nothing missing
from her room.

255
00:13:25,470 --> 00:13:26,976
That's what I always said, like,

256
00:13:27,045 --> 00:13:30,312
she would have never left
with no clothes. (LAUGHS)

257
00:13:30,381 --> 00:13:32,180
I believe with, you know,
all that I am

258
00:13:32,249 --> 00:13:34,049
that my father is responsible.

259
00:13:34,118 --> 00:13:36,018
My mom had said
that was one of the first things

260
00:13:36,087 --> 00:13:38,754
I had said though.
"Her dad did something."

261
00:13:38,823 --> 00:13:40,055
I'm like, "I said that?"
She was like,

262
00:13:40,124 --> 00:13:41,456
"Yeah, you said that.

263
00:13:41,525 --> 00:13:43,025
'Her dad did something to her.'"

264
00:13:43,094 --> 00:13:46,565
(WIND HOWLING FAINTLY)

265
00:13:51,703 --> 00:13:54,974
♪ (PENSIVE MUSIC PLAYING) ♪

266
00:13:56,006 --> 00:13:58,340
RON, ACTOR:
Baby, listen, it's after 10:00.

267
00:13:58,409 --> 00:14:00,108
-JENNIFER, ACTOR: I know,
-And you know the rules?

268
00:14:00,177 --> 00:14:02,247
There's no calls after 10:00,
please get off the phone.

269
00:14:05,516 --> 00:14:06,514
No. No, no. No, no.

270
00:14:06,583 --> 00:14:08,917
That doesn't mean start
a whole new conversation.

271
00:14:08,986 --> 00:14:11,223
Okay, okay. Just give me
a second to say goodbye.

272
00:14:12,489 --> 00:14:14,457
What part of "get off
the goddamn phone"

273
00:14:14,526 --> 00:14:15,423
don't you understand?

274
00:14:15,492 --> 00:14:17,192
Fine, Ronald. I'll get off
the goddamn phone.

275
00:14:17,261 --> 00:14:18,931
Sharon, I'll talk
to you tomorrow.

276
00:14:23,601 --> 00:14:25,467
INTERVIEWER: Can you talk
about the dynamics

277
00:14:25,536 --> 00:14:27,068
in your household?

278
00:14:27,137 --> 00:14:30,305
Yeah, my father was the heavy.
Yeah, for sure.

279
00:14:30,374 --> 00:14:33,112
What I remember is just
always walking on eggshells.

280
00:14:36,180 --> 00:14:39,318
My parents divorced
in the mid to late '90s.

281
00:14:40,284 --> 00:14:42,651
My father sold
his accounting practice,

282
00:14:42,720 --> 00:14:44,752
and moved to Texas.

283
00:14:44,821 --> 00:14:47,256
I don't have a relationship
with my father now clearly,

284
00:14:47,325 --> 00:14:50,391
and didn't really before.
He scares me.

285
00:14:50,460 --> 00:14:52,562
And Jennifer and I,
dealt with my father

286
00:14:52,631 --> 00:14:53,495
very differently.

287
00:14:53,564 --> 00:14:56,031
Where she would fight back.
I was just,

288
00:14:56,100 --> 00:14:58,567
"Give it to me
and let me get out of here."

289
00:14:58,636 --> 00:15:01,402
We were three and a half,
four years apart,

290
00:15:01,471 --> 00:15:05,173
in really different orbits.
I was rarely at home.

291
00:15:05,242 --> 00:15:07,775
I was always at the golf course,
or always with friends.

292
00:15:07,844 --> 00:15:11,313
And Jennifer was spending
weekends away from the house.

293
00:15:11,382 --> 00:15:14,315
And I think
it was a survival technique.

294
00:15:14,384 --> 00:15:17,589
Because being at home
just didn't feel safe.

295
00:15:19,157 --> 00:15:21,657
My mother
never protected my sister

296
00:15:21,726 --> 00:15:25,994
or me from my father, ever.

297
00:15:26,063 --> 00:15:28,263
When my father would get angry
and violent,

298
00:15:28,332 --> 00:15:30,502
my mother, she stayed away.

299
00:15:32,202 --> 00:15:34,069
MARGIE: That looks like
a school picture for Stephen,

300
00:15:34,138 --> 00:15:36,839
but that's probably
just a JCPenney snapshot,

301
00:15:36,908 --> 00:15:38,277
or something of her.

302
00:15:40,044 --> 00:15:44,245
Stephen has made it his mission
to convict his father.

303
00:15:44,314 --> 00:15:46,614
And that's fine if Ron did it.

304
00:15:46,683 --> 00:15:51,954
But because I can't say
that Ron did it.

305
00:15:52,023 --> 00:15:53,122
He basically told me,

306
00:15:53,191 --> 00:15:55,256
he never wanted
to speak to me again.

307
00:15:55,325 --> 00:15:57,859
I don't have a relationship
with my grandchildren

308
00:15:57,928 --> 00:15:59,528
because of this.

309
00:15:59,597 --> 00:16:02,798
Believe me, if I had the answers
I'd give them to him.

310
00:16:02,867 --> 00:16:04,136
But I don't.

311
00:16:05,269 --> 00:16:06,835
♪ (PENSIVE MUSIC FADES) ♪

312
00:16:06,904 --> 00:16:09,174
INTERVIEWER:

313
00:16:11,309 --> 00:16:15,844
I think that the, um...
the police department

314
00:16:15,913 --> 00:16:18,150
doesn't wanna
put any more resources

315
00:16:18,816 --> 00:16:19,814
into this.

316
00:16:19,883 --> 00:16:22,985
They think it might be like
a deathbed confession,

317
00:16:23,054 --> 00:16:24,786
you know, kind of thing.

318
00:16:24,855 --> 00:16:28,556
I-- I don't understand why...

319
00:16:28,625 --> 00:16:33,729
why there's not more effort
put into finishing something

320
00:16:33,798 --> 00:16:35,634
that they seem
to be so close on.

321
00:16:41,538 --> 00:16:43,405
WENDI REED: My name
is Sergeant Wendi Reed,

322
00:16:43,474 --> 00:16:45,407
I'm with the James City
County Police Department,

323
00:16:45,476 --> 00:16:47,876
and I was assigned
this case in 2006

324
00:16:47,945 --> 00:16:49,614
when I became an investigator.

325
00:16:50,948 --> 00:16:52,513
I was working on patrol.

326
00:16:52,582 --> 00:16:54,845
In one of our hallways
was a bulletin board,

327
00:16:54,914 --> 00:16:57,686
and on that
was a missing person flyer

328
00:16:57,755 --> 00:16:59,483
for Jennifer Pandos.

329
00:16:59,552 --> 00:17:00,555
She had disappeared

330
00:17:00,624 --> 00:17:04,526
and had never been seen
or heard from since.

331
00:17:04,595 --> 00:17:06,796
That kind of sparked
my interest.

332
00:17:06,865 --> 00:17:10,235
♪ (INTRIGUING MUSIC PLAYING) ♪

333
00:17:11,268 --> 00:17:12,667
WENDI: When I got the case,

334
00:17:12,736 --> 00:17:17,039
not much had been done on it
for probably about 18 years,

335
00:17:17,108 --> 00:17:19,208
because the case file

336
00:17:19,277 --> 00:17:21,776
had gone missing
from the police department.

337
00:17:21,845 --> 00:17:25,380
And there had been no contact
with Margie or Ron Pandos.

338
00:17:25,449 --> 00:17:28,150
Because we didn't have
that original case file.

339
00:17:28,219 --> 00:17:29,317
We had no idea

340
00:17:29,386 --> 00:17:31,420
when the family reported
the crime,

341
00:17:31,489 --> 00:17:34,824
who was listed as suspects
or who was interviewed.

342
00:17:34,893 --> 00:17:36,358
So starting from scratch

343
00:17:36,427 --> 00:17:40,195
was my only option
at that point.

344
00:17:40,264 --> 00:17:43,298
I started out just trying
to find out about Jennifer

345
00:17:43,367 --> 00:17:44,765
through her friends.

346
00:17:44,834 --> 00:17:47,502
People's past behavior
is usually a good indication

347
00:17:47,571 --> 00:17:49,504
of what they're gonna do
in the future.

348
00:17:49,573 --> 00:17:54,076
So knowing a lot about Jennifer
and how she was as a person

349
00:17:54,145 --> 00:17:56,781
could lead us
to what happened to her.

350
00:18:00,184 --> 00:18:01,883
I'm Cori Tobler.

351
00:18:01,952 --> 00:18:03,755
And I'm her husband,
Tony Tobler.

352
00:18:05,056 --> 00:18:08,056
INTERVIEWER:

353
00:18:08,125 --> 00:18:10,458
I knew her
from elementary school.

354
00:18:10,527 --> 00:18:13,962
She would come and spend
the night at our house with us.

355
00:18:14,031 --> 00:18:16,564
And I met her I think

356
00:18:16,633 --> 00:18:19,668
just coming to a new school,
meeting people.

357
00:18:19,737 --> 00:18:21,637
INTERVIEWER:

358
00:18:21,706 --> 00:18:22,704
Yes.

359
00:18:22,773 --> 00:18:25,074
INTERVIEWER:

360
00:18:25,143 --> 00:18:28,143
Started dating,
dated for a couple months.

361
00:18:28,212 --> 00:18:32,284
A group of us were friends,
so it just happened.

362
00:18:35,452 --> 00:18:37,919
I think whatever happened
with her was February,

363
00:18:37,988 --> 00:18:42,224
and her and I stopped dating
the summer before that.

364
00:18:42,293 --> 00:18:44,425
-Very high school. (LAUGHS)
-Yeah.

365
00:18:44,494 --> 00:18:46,298
Yeah. Very, very high school.

366
00:18:47,231 --> 00:18:48,263
CORI: She had no fear.

367
00:18:48,332 --> 00:18:49,564
I don't feel
like she ever had fear.

368
00:18:49,633 --> 00:18:51,333
Like I just thought
she left with somebody.

369
00:18:51,402 --> 00:18:52,667
TONY: Yeah, like, just ran away.

370
00:18:52,736 --> 00:18:55,037
She is that person who--
"Oh, I could pull that off."

371
00:18:55,106 --> 00:18:59,278
Like, you know, I just-- "Wow,
she really did pull it off."

372
00:19:00,677 --> 00:19:02,343
WENDI: As I was investigating
this case,

373
00:19:02,412 --> 00:19:04,980
I got in contact
with Cori Tobler.

374
00:19:05,049 --> 00:19:07,782
She had spoken
about a Kerry Hendrix

375
00:19:07,851 --> 00:19:12,287
that was an older man
that Jennifer had babysat for.

376
00:19:12,356 --> 00:19:14,722
He would provide them
with alcohol.

377
00:19:14,791 --> 00:19:17,859
He would buy us, um,
alcohol if we wanted it.

378
00:19:17,928 --> 00:19:20,428
INTERVIEWER: What do you think
about that situation?

379
00:19:20,497 --> 00:19:22,564
Then? No, I thought
it was awesome. It was cool.

380
00:19:22,633 --> 00:19:24,800
You know, somebody
was letting us do

381
00:19:24,869 --> 00:19:25,634
what we wanted or whatever.

382
00:19:25,703 --> 00:19:27,302
-But now?
-Yeah. Now you're older

383
00:19:27,371 --> 00:19:29,204
-and you have your own kids...
-Yeah, I wouldn't do that.

384
00:19:29,273 --> 00:19:30,438
I wouldn't want my daughter

385
00:19:30,507 --> 00:19:33,278
babysitting for somebody
like him either, so...

386
00:19:34,045 --> 00:19:35,644
WENDI: I ran a criminal history

387
00:19:35,713 --> 00:19:39,281
and found that he had
numerous convictions for crimes

388
00:19:39,350 --> 00:19:42,779
that were fairly violent
towards women.

389
00:19:42,848 --> 00:19:45,153
♪ (PENSIVE MUSIC PLAYING) ♪

390
00:19:45,222 --> 00:19:47,155
WENDI: In March of 1990,

391
00:19:47,224 --> 00:19:49,324
he was charged
with attempt to commit rape.

392
00:19:49,393 --> 00:19:52,793
He was also charged
with felony kidnapping.

393
00:19:52,862 --> 00:19:55,734
He would be a very good suspect
to look into.

394
00:19:56,167 --> 00:19:58,233
INTERVIEWER:

395
00:19:58,302 --> 00:20:00,668
I was not able
to locate Kerry Hendrix

396
00:20:00,737 --> 00:20:03,708
when I had the case in order
to speak with him in person.

397
00:20:04,776 --> 00:20:07,242
(CRICKETS CHIRPING)

398
00:20:07,311 --> 00:20:08,677
WENDI:
When we're investigating cases,

399
00:20:08,746 --> 00:20:11,750
we have to keep
an open mind to everything.

400
00:20:12,749 --> 00:20:15,250
I interviewed Margie
at her home.

401
00:20:15,319 --> 00:20:17,047
Margie advised me
that she believed

402
00:20:17,116 --> 00:20:18,982
that Tony Tobler
had something to do

403
00:20:19,051 --> 00:20:20,756
with her daughter's
disappearance.

404
00:20:20,825 --> 00:20:23,125
When I asked her why,
she said that,

405
00:20:23,194 --> 00:20:24,359
she wasn't really sure,

406
00:20:24,428 --> 00:20:26,462
he had been involved
in martial arts,

407
00:20:26,531 --> 00:20:28,429
but she had never seen him

408
00:20:28,498 --> 00:20:31,231
be violent
towards Jennifer at all.

409
00:20:33,103 --> 00:20:34,770
If you become closed-minded

410
00:20:34,839 --> 00:20:37,539
and believe this is strictly
a runaway,

411
00:20:37,608 --> 00:20:40,779
you've failed to see things
that are right in front of you.

412
00:20:49,153 --> 00:20:51,352
♪ (PENSIVE MUSIC FADES) ♪

413
00:20:51,421 --> 00:20:55,823
WENDI: Now, this is the note.
On March 10th, 2007,

414
00:20:55,892 --> 00:20:59,094
I had gone down to Charlotte
to speak with Margie Pandos,

415
00:20:59,163 --> 00:21:01,463
we had her fill out
a questionnaire,

416
00:21:01,532 --> 00:21:05,570
and one of the questions stated
something to the effect of...

417
00:21:07,104 --> 00:21:08,603
"Are you hiding anything

418
00:21:08,672 --> 00:21:11,473
that is pertinent
to this investigation?"

419
00:21:11,542 --> 00:21:14,175
And she got to that question,
and had her pen on the paper

420
00:21:14,244 --> 00:21:15,711
and she sat there
for a little bit

421
00:21:15,780 --> 00:21:18,041
and then looked up at me
and said,

422
00:21:18,110 --> 00:21:19,851
"Well, I have the note
if you want it."

423
00:21:20,885 --> 00:21:21,982
I was like, "Yeah."

424
00:21:22,051 --> 00:21:25,120
That was the first opportunity
I ever had to really see

425
00:21:25,189 --> 00:21:27,389
what was said in the note.

426
00:21:27,458 --> 00:21:29,758
The handwriting
was very messy.

427
00:21:29,827 --> 00:21:31,993
It appeared
as if someone wrote it

428
00:21:32,062 --> 00:21:33,890
with their non-dominant hand.

429
00:21:33,959 --> 00:21:35,130
♪ (PENSIVE MUSIC PLAYING) ♪

430
00:21:35,199 --> 00:21:37,565
STEPHEN: "Mr. and Mrs. Pandos,
your daughter is with me.

431
00:21:37,634 --> 00:21:41,236
She is fine. She is having
some problems though.

432
00:21:41,305 --> 00:21:43,338
She needs some time away
from this place.

433
00:21:43,407 --> 00:21:45,040
Three to five days max.

434
00:21:45,109 --> 00:21:48,576
She is like a daughter to me,
and I'm like a dad to her.

435
00:21:48,645 --> 00:21:50,511
Here are some
of Jennifer's quotes,

436
00:21:50,580 --> 00:21:53,548
'I'm fine.
I just need time to think.

437
00:21:53,617 --> 00:21:55,450
Both of you, please go
to work tomorrow

438
00:21:55,519 --> 00:21:59,121
because I will try to call you.
I won't call at home,

439
00:21:59,190 --> 00:22:01,223
only at one of y'all's work.

440
00:22:01,292 --> 00:22:03,525
Cancel my doctor's appointment
on Friday.

441
00:22:03,594 --> 00:22:05,595
Please put money
into my bank account.

442
00:22:05,664 --> 00:22:07,262
Do not call the police.

443
00:22:07,331 --> 00:22:09,264
I can easily find out
if you do.

444
00:22:09,333 --> 00:22:12,567
And if you do,
I may never come back home.

445
00:22:12,636 --> 00:22:14,602
Don't tell my friends
about this.

446
00:22:14,671 --> 00:22:17,676
Just tell them I'm sick.
Please do what I've asked.'"

447
00:22:20,311 --> 00:22:21,646
And that's the end of it.

448
00:22:22,479 --> 00:22:24,012
During that conversation,

449
00:22:24,081 --> 00:22:25,513
Margie advised me that

450
00:22:25,582 --> 00:22:27,878
the last time Jennifer
had been seen

451
00:22:27,947 --> 00:22:30,385
was February 9th of 1987.

452
00:22:30,454 --> 00:22:33,988
She and Ron waited until Friday,
February 13th,

453
00:22:34,057 --> 00:22:37,529
to call the police department
to report Jennifer missing.

454
00:22:38,529 --> 00:22:39,594
We really don't know

455
00:22:39,663 --> 00:22:41,864
what happened
in those three days.

456
00:22:41,933 --> 00:22:44,266
Ron has told us
that he hung up flyers

457
00:22:44,335 --> 00:22:46,601
at her school
and talked to her friends,

458
00:22:46,670 --> 00:22:49,238
but I have yet to find
a friend that has said

459
00:22:49,307 --> 00:22:51,539
that they saw any fliers

460
00:22:51,608 --> 00:22:53,942
or that they talked
to him at all.

461
00:22:54,011 --> 00:22:56,711
At one point, Ron said
he went up to Pennsylvania

462
00:22:56,780 --> 00:23:00,748
to tell Jennifer's grandmother
that she had run away.

463
00:23:00,817 --> 00:23:03,818
At some point, they say
they both stayed home.

464
00:23:03,887 --> 00:23:06,688
At other points, they say
they both went to work.

465
00:23:06,757 --> 00:23:08,484
When I asked Margie
why she did that,

466
00:23:08,553 --> 00:23:12,227
she told me that the note said
she needed to go to work,

467
00:23:12,296 --> 00:23:13,562
so that's what she did.

468
00:23:13,631 --> 00:23:15,730
I then asked her
about the statement

469
00:23:15,799 --> 00:23:18,601
in the note about putting
the money they owe Jennifer

470
00:23:18,670 --> 00:23:19,802
into a bank account.

471
00:23:19,871 --> 00:23:21,837
And she couldn't give me
a reason

472
00:23:21,906 --> 00:23:23,973
why they went to work
like the note said,

473
00:23:24,042 --> 00:23:26,574
but didn't put any money
into Jennifer's account,

474
00:23:26,643 --> 00:23:29,377
like the note
instructed them to do.

475
00:23:29,446 --> 00:23:31,580
With all
the conflicting stories,

476
00:23:31,649 --> 00:23:33,848
our suspicions started
to move towards

477
00:23:33,917 --> 00:23:36,852
Ron and Margie Pandos
knowing more about this case

478
00:23:36,921 --> 00:23:39,124
than what they were disclosing
to us.

479
00:23:43,293 --> 00:23:45,526
♪ (PENSIVE MUSIC FADES) ♪

480
00:23:45,595 --> 00:23:51,904
I am Karen Lichtin,
and I am Stephen's girlfriend.

481
00:23:53,370 --> 00:23:56,841
S-- You know, life partner.

482
00:23:57,541 --> 00:23:59,508
Whatever you wanna call it.

483
00:23:59,577 --> 00:24:01,410
INTERVIEWER:

484
00:24:01,479 --> 00:24:03,878
Uh, four years,
a little over four years.

485
00:24:03,947 --> 00:24:08,951
We met through a mutual friend
and went out. And then,

486
00:24:09,020 --> 00:24:11,586
I think maybe a week later
went on a second date.

487
00:24:11,655 --> 00:24:16,791
And on that date was sort of
when he told me everything.

488
00:24:16,860 --> 00:24:20,295
When you're older and dating,
you know, you just--

489
00:24:20,364 --> 00:24:21,731
You don't play games.
You just sort of

490
00:24:21,800 --> 00:24:23,132
lay it all out there
on the table.

491
00:24:23,201 --> 00:24:28,603
So we both sort of aired
the... the issues in our life.

492
00:24:28,672 --> 00:24:32,942
Stephen's previous marriage
was not a great one.

493
00:24:33,011 --> 00:24:35,343
But he had
two amazing daughters.

494
00:24:35,412 --> 00:24:39,242
He adores them. There's nothing
he wouldn't do for them.

495
00:24:39,311 --> 00:24:41,149
And I'm sure
it crosses his mind.

496
00:24:41,218 --> 00:24:44,086
They're around the same age
as his sister was

497
00:24:44,155 --> 00:24:45,754
when she disappeared.

498
00:24:45,823 --> 00:24:50,358
He has this horrible thing
he's dealing with.

499
00:24:50,427 --> 00:24:51,927
I try and understand it.

500
00:24:51,996 --> 00:24:55,665
I don't know
if I can fully explain it

501
00:24:55,734 --> 00:24:57,098
'cause I'm not
in that head of his,

502
00:24:57,167 --> 00:25:00,735
which sometimes I wish I was,
but I'll say,

503
00:25:00,804 --> 00:25:03,838
"You know, it's not really
your responsibility

504
00:25:03,907 --> 00:25:07,947
to solve this case,"
but he's doing the best he can.

505
00:25:10,747 --> 00:25:13,783
DONNIE NORRELL: I think
this is a very solvable case.

506
00:25:13,852 --> 00:25:15,917
I retired
from Norfolk Police Department

507
00:25:15,986 --> 00:25:16,885
in 2003.

508
00:25:16,954 --> 00:25:18,586
-I was there 26 years.
-Oh, wow.

509
00:25:18,655 --> 00:25:21,089
And I did a little over
ten years in homicide.

510
00:25:21,158 --> 00:25:23,125
BRUCE WHITE: And I was
in homicide for eight years,

511
00:25:23,194 --> 00:25:25,460
and I've worked a lot
of cold cases,
and a lot of stuff.

512
00:25:25,529 --> 00:25:26,561
There are a couple of things

513
00:25:26,630 --> 00:25:27,963
-that I have to ask you.
-STEPHEN: Sure.

514
00:25:28,032 --> 00:25:29,531
BRUCE: Just to get it
on the record here.

515
00:25:29,600 --> 00:25:31,067
-STEPHEN: Yeah.
-Did you kill your sister?

516
00:25:31,136 --> 00:25:32,301
No.

517
00:25:32,370 --> 00:25:34,002
Do you know
who killed your sister?

518
00:25:34,071 --> 00:25:35,837
STEPHEN: I believe
that my father did.

519
00:25:35,906 --> 00:25:38,373
Tell us a little bit
about your father.

520
00:25:38,442 --> 00:25:41,643
He suffers from post traumatic
stress disorder from Vietnam.

521
00:25:41,712 --> 00:25:44,145
Very, very short-tempered,
can be violent.

522
00:25:44,214 --> 00:25:47,516
-BRUCE: Did he ever spank you?
-Or worse, yeah.

523
00:25:47,585 --> 00:25:48,784
What do you mean, "Or worse"?

524
00:25:48,853 --> 00:25:51,552
Uh, hit, kick, choked.

525
00:25:51,621 --> 00:25:53,856
BRUCE: What would fire
your father up the most?

526
00:25:53,925 --> 00:25:55,657
STEPHEN: In that situation
with my sister

527
00:25:55,726 --> 00:25:57,993
probably that night,
just being disrespectful.

528
00:25:58,062 --> 00:26:00,396
And if she had smarted off
at him,

529
00:26:00,465 --> 00:26:01,930
you know, if he's--

530
00:26:01,999 --> 00:26:04,567
It's February, you know,
and he's an accountant

531
00:26:04,636 --> 00:26:05,867
in tax season,

532
00:26:05,936 --> 00:26:09,604
he'd probably been working
120 hours a week.

533
00:26:09,673 --> 00:26:11,843
Why are you so consumed
about this?

534
00:26:12,710 --> 00:26:13,909
STEPHEN:
Because it's only right.

535
00:26:13,978 --> 00:26:16,944
And Jennifer,
she deserves better.

536
00:26:17,013 --> 00:26:20,315
This is getting to the point
where it's gonna come down

537
00:26:20,384 --> 00:26:24,787
-to probably someone talking
or admitting to something.
-Right.

538
00:26:24,856 --> 00:26:28,190
Would your mom be open
to an interview?

539
00:26:28,259 --> 00:26:29,257
I bet she would.

540
00:26:29,326 --> 00:26:32,661
I can tell you this,
there are a couple suspects

541
00:26:32,730 --> 00:26:33,996
outside of the family.

542
00:26:34,065 --> 00:26:35,964
-Hmm.
-Okay? The boyfriend,

543
00:26:36,033 --> 00:26:39,101
and then there was a guy
that she babysitted for,

544
00:26:39,170 --> 00:26:41,364
I think his name was Hendrix
or something.

545
00:26:41,433 --> 00:26:44,206
-Yeah.
-And that guy had a bad record.

546
00:26:44,275 --> 00:26:47,743
In fact, he got arrested
for some abductions

547
00:26:47,812 --> 00:26:50,178
-and some stuff later on.
-Right.

548
00:26:50,247 --> 00:26:54,149
The thing that I can't get over
is the note.

549
00:26:54,218 --> 00:26:56,318
Who is this mystery man
that wrote the letter.

550
00:26:56,387 --> 00:26:59,555
None of her friends
know anything about this man

551
00:26:59,624 --> 00:27:01,556
that's "like a daddy to me."

552
00:27:01,625 --> 00:27:04,759
-But nobody knows,
not even her best friends know.
-STEPHEN: Right.

553
00:27:04,828 --> 00:27:09,565
And then for the handwriting
to be disguised.

554
00:27:09,634 --> 00:27:11,233
And the personal information...

555
00:27:11,302 --> 00:27:13,635
Look, you're running away
from home, okay?

556
00:27:13,704 --> 00:27:14,970
STEPHEN: Right.
And you don't take anything.

557
00:27:15,039 --> 00:27:16,437
And you don't take anything.

558
00:27:16,506 --> 00:27:18,873
-Who gives a crap
about some money going...
-That's right.

559
00:27:18,942 --> 00:27:21,710
...in your account or cancelling
your doctor's appointments?

560
00:27:21,779 --> 00:27:24,245
I mean, if something
doesn't smell right

561
00:27:24,314 --> 00:27:25,915
-it's not right.
-STEPHEN: Right. That's right.

562
00:27:25,984 --> 00:27:27,516
-You know?
-BRUCE: It's gotta make sense.

563
00:27:27,585 --> 00:27:28,951
It's gotta make sense.

564
00:27:29,020 --> 00:27:32,153
♪ (SOMBER MUSIC PLAYING) ♪

565
00:27:32,222 --> 00:27:34,522
YOUNG MARGIE:
"Dear Mr. and Mrs. Pandos..."

566
00:27:34,591 --> 00:27:37,592
"Your daughter is with me.
She's fine.

567
00:27:37,661 --> 00:27:39,261
She's having
some problems, though.

568
00:27:39,330 --> 00:27:42,434
She needs some time away
from this place."

569
00:27:43,668 --> 00:27:45,667
♪ (SOMBER MUSIC FADES) ♪

570
00:27:45,736 --> 00:27:47,269
INTERVIEWER:

571
00:27:47,338 --> 00:27:49,308
I've never, physically...

572
00:27:51,276 --> 00:27:52,173
seen...

573
00:27:52,242 --> 00:27:54,609
But it's just weird how,
you know, it starts off,

574
00:27:54,678 --> 00:27:58,951
"Mr. and Mrs. Pandos,"
and then there's quotes.

575
00:28:00,719 --> 00:28:01,717
STEPHEN: If Jennifer wrote it,

576
00:28:01,786 --> 00:28:04,486
why would she dictate this

577
00:28:04,555 --> 00:28:06,422
-to someone else to...
-Right.

578
00:28:06,491 --> 00:28:07,722
...to write it?

579
00:28:07,791 --> 00:28:09,792
But it's also like,
the way I see this.

580
00:28:09,861 --> 00:28:11,860
There's like a lot
of scratching out.

581
00:28:11,929 --> 00:28:13,496
STEPHEN: Right,
you're trying to come up

582
00:28:13,565 --> 00:28:14,796
with a story on the fly.

583
00:28:14,865 --> 00:28:16,632
-Yeah, or you're like--
-At the end of something,

584
00:28:16,701 --> 00:28:18,567
whatever horrible just happened.

585
00:28:18,636 --> 00:28:20,901
And you're trying
to piece this together.

586
00:28:20,970 --> 00:28:24,472
The premise that an adult
is gonna go into someone's home

587
00:28:24,541 --> 00:28:27,943
in the middle of the night,
and help someone run away

588
00:28:28,012 --> 00:28:30,215
in Kingsmill, of all places.

589
00:28:31,215 --> 00:28:32,342
You know?

590
00:28:32,411 --> 00:28:35,354
♪ (INTRIGUING MUSIC PLAYING) ♪

591
00:28:36,488 --> 00:28:37,822
It's crazy.

592
00:28:40,624 --> 00:28:44,126
This was the main thing
for me. This note.

593
00:28:44,195 --> 00:28:47,757
My name is Kenneth Morris,
and I was called in

594
00:28:47,826 --> 00:28:50,399
as a criminal profiler
with the Virginia State Police.

595
00:28:50,468 --> 00:28:54,570
Well, as a profiler, what I do
is go to a crime scene,

596
00:28:54,639 --> 00:28:56,105
and then tell investigators

597
00:28:56,174 --> 00:28:59,440
what type of personality
committed that offense.

598
00:28:59,509 --> 00:29:02,377
With this case here, of course,
there was no crime scene.

599
00:29:02,446 --> 00:29:05,381
I looked at the letter
that was left in her bedroom.

600
00:29:05,450 --> 00:29:07,349
And by reading that,

601
00:29:07,418 --> 00:29:10,385
I was able to come up
with a profile.

602
00:29:10,454 --> 00:29:13,055
There's intimate knowledge
contained within that note.

603
00:29:13,124 --> 00:29:15,023
Doctor's appointments,
bank accounts,

604
00:29:15,092 --> 00:29:17,860
things that only Jennifer
or someone who knows Jennifer,

605
00:29:17,929 --> 00:29:20,523
would be familiar with.
It's pretty much,

606
00:29:20,592 --> 00:29:23,265
"I'm leaving
with a father figure.

607
00:29:23,334 --> 00:29:26,869
I'll come back,
I'll contact you in a few days."

608
00:29:26,938 --> 00:29:29,938
It's written
to delay the investigation.

609
00:29:30,007 --> 00:29:31,273
It's not realistic.

610
00:29:31,342 --> 00:29:34,410
It's something you might see
in a Nancy Drew

611
00:29:34,479 --> 00:29:36,679
or Murder, She Wrote.

612
00:29:36,748 --> 00:29:39,181
STEPHEN: When I spoke
to Ken Morris,

613
00:29:39,250 --> 00:29:42,685
he said that was one
of the most ridiculous things

614
00:29:42,754 --> 00:29:44,614
he's ever seen
in law enforcement,

615
00:29:44,683 --> 00:29:46,956
and that it was consistent
with staging,

616
00:29:47,025 --> 00:29:49,925
which I totally believe.

617
00:29:49,994 --> 00:29:52,255
Yeah, I better put
my glasses on.

618
00:29:52,324 --> 00:29:53,228
"The leaving of a note

619
00:29:53,297 --> 00:29:55,564
in a missing person case
is unusual.

620
00:29:55,633 --> 00:30:00,135
Typically, its only purpose
is to explain the disappearance.

621
00:30:00,204 --> 00:30:02,270
If the absence is by force,

622
00:30:02,339 --> 00:30:05,575
the message will be a demand
for some type of ransom

623
00:30:05,644 --> 00:30:06,809
or action needed

624
00:30:06,878 --> 00:30:08,643
for the safe return
of the victim."

625
00:30:08,712 --> 00:30:10,712
-♪ (OMINOUS MUSIC PLAYING) ♪
-"Mr. and Mrs. Pandos,

626
00:30:10,781 --> 00:30:12,782
your daughter is with me,
she is fine."

627
00:30:12,851 --> 00:30:14,216
KENNETH MORRIS:
"It is my opinion

628
00:30:14,285 --> 00:30:17,286
that Jennifer had nothing to do
with the creation of the letter.

629
00:30:17,355 --> 00:30:20,455
It is rare for a teenage girl
to run away from home

630
00:30:20,524 --> 00:30:23,328
without previous warnings
of her intentions.

631
00:30:24,362 --> 00:30:25,227
Awkward wording,

632
00:30:25,296 --> 00:30:27,829
and the use of quotes
highly suggest

633
00:30:27,898 --> 00:30:29,798
Jennifer's contribution
was absent

634
00:30:29,867 --> 00:30:31,870
during the formation
of the letter.

635
00:30:33,337 --> 00:30:36,271
There's no evidence to the claim
of a devoted stranger.

636
00:30:36,340 --> 00:30:38,807
No close friends
were aware of this man,

637
00:30:38,876 --> 00:30:40,508
and the writing style suggests

638
00:30:40,577 --> 00:30:44,413
a distant, emotionally-detached,
loveless writer.

639
00:30:44,482 --> 00:30:46,381
The inclusion
of personal information

640
00:30:46,450 --> 00:30:48,884
in the letter,
suggests the writer had

641
00:30:48,953 --> 00:30:51,419
an extremely close
relationship to Jennifer.

642
00:30:51,488 --> 00:30:54,657
It can thereby be averred
that the letter

643
00:30:54,726 --> 00:30:56,358
is an instrument created

644
00:30:56,427 --> 00:30:59,460
to facilitate
a staged crime scene.

645
00:30:59,529 --> 00:31:02,865
Based on this premise,
your most plausible offender

646
00:31:02,934 --> 00:31:06,005
would be one
or both of the parents."

647
00:31:08,906 --> 00:31:10,872
WENDI: In August of 2007,

648
00:31:10,941 --> 00:31:14,444
we sent the note
for handwriting analysis.

649
00:31:14,513 --> 00:31:15,945
Jennifer, Ron,

650
00:31:16,014 --> 00:31:18,747
and another individual
were ruled out.

651
00:31:18,816 --> 00:31:21,449
Margie, the mom,
was not eliminated

652
00:31:21,518 --> 00:31:24,223
as being the producer
of that handwriting.

653
00:31:25,890 --> 00:31:27,156
KAREN LICHTIN:
What are your thoughts

654
00:31:27,225 --> 00:31:29,725
on what makes the most sense
out of all this?

655
00:31:29,794 --> 00:31:32,597
(HESITATES)
I think that my father...

656
00:31:34,098 --> 00:31:35,964
basically threatened my mother.

657
00:31:36,033 --> 00:31:38,137
-And made her write it.
-And made her write it.

658
00:31:40,971 --> 00:31:44,339
As an investigator,
I just feel that this right here

659
00:31:44,408 --> 00:31:48,343
is the key to the whole case.
And that this note

660
00:31:48,412 --> 00:31:53,181
is what's gonna lead
to this case being solved.

661
00:31:53,250 --> 00:31:57,986
Even in suicide notes, like,
if I was to commit suicide,

662
00:31:58,055 --> 00:32:00,422
and I left a note here,

663
00:32:00,491 --> 00:32:02,758
the police would come in,
take the note,

664
00:32:02,827 --> 00:32:04,126
stick it in plastic,

665
00:32:04,195 --> 00:32:07,396
where they could protect
any fingerprints.

666
00:32:07,465 --> 00:32:09,565
They would make a copy
of the note,

667
00:32:09,634 --> 00:32:11,233
and put a copy in the file,

668
00:32:11,302 --> 00:32:14,303
and the original note
would be put in evidence.

669
00:32:14,372 --> 00:32:17,576
♪ (INTRIGUING MUSIC PLAYING) ♪

670
00:32:19,509 --> 00:32:21,042
INTERVIEWER: What was going
through your mind

671
00:32:21,111 --> 00:32:22,714
when Margie produced that note?

672
00:32:23,280 --> 00:32:24,313
I couldn't believe it.

673
00:32:24,382 --> 00:32:27,415
I didn't think
this note existed anymore.

674
00:32:27,484 --> 00:32:29,980
The former investigator
that worked this case said,

675
00:32:30,049 --> 00:32:33,488
that the original note
was in the original case file

676
00:32:33,557 --> 00:32:36,625
and that he had never given
that back to the Pandos family.

677
00:32:36,694 --> 00:32:39,594
There was no logical reason
why Margie should have had it.

678
00:32:39,663 --> 00:32:44,136
So when she gave it to me,
I was kind of floored by that.

679
00:32:45,269 --> 00:32:47,836
DONNIE: So one of the mysteries
of this case is,

680
00:32:47,905 --> 00:32:49,605
the missing case file.

681
00:32:49,674 --> 00:32:51,040
And in 2006,

682
00:32:51,109 --> 00:32:54,142
there were two detectives
assigned to the cold case.

683
00:32:54,211 --> 00:32:56,211
And that was investigator
Wendi Reed

684
00:32:56,280 --> 00:32:58,914
and Sergeant Jeff Vellines.

685
00:32:58,983 --> 00:33:01,783
So, I guess
Jeff contacts Margie,

686
00:33:01,852 --> 00:33:06,454
and Margie has somehow located
a set of dental records,

687
00:33:06,523 --> 00:33:08,556
which were supposedly
turned over,

688
00:33:08,625 --> 00:33:12,495
according to the dentist,
to James City Police.

689
00:33:12,564 --> 00:33:13,561
So that's two items

690
00:33:13,630 --> 00:33:17,499
that were initially
in possession of the police.

691
00:33:17,568 --> 00:33:21,170
And I got to believe
that Jeff's thinking,

692
00:33:21,239 --> 00:33:23,072
"What the hell's going on?

693
00:33:23,141 --> 00:33:26,842
How the heck is this evidence
getting from our files

694
00:33:26,911 --> 00:33:29,344
to the family?"

695
00:33:29,413 --> 00:33:31,213
-Hey, how you doing?
-JEFF VELLINES:
Hey, how are you?

696
00:33:31,282 --> 00:33:32,648
-Good. Jeff?
-Good.

697
00:33:32,717 --> 00:33:33,815
Jeff, Jeff Vellines.

698
00:33:33,884 --> 00:33:35,050
DONNIE: Hi, Jeff.
Donnie Norrell.

699
00:33:35,119 --> 00:33:38,186
Nice to meet you, Donnie.
Come on in the house.

700
00:33:38,255 --> 00:33:41,885
I understand that you picked
this case up as a cold case.

701
00:33:41,954 --> 00:33:44,059
You weren't
the original investigator on it,

702
00:33:44,128 --> 00:33:45,393
-right.
-Right?

703
00:33:45,462 --> 00:33:49,297
We started in the process
of cold case investigations.

704
00:33:49,366 --> 00:33:53,034
At that point, I needed the file
and the file was missing.

705
00:33:53,103 --> 00:33:54,503
DONNIE: Hmm.

706
00:33:54,572 --> 00:33:57,305
VELLINES: And that gave me
great concern.

707
00:33:57,374 --> 00:34:00,876
There's no question in my mind,
the file disappeared

708
00:34:00,945 --> 00:34:02,344
from the police department.

709
00:34:02,413 --> 00:34:05,414
But when Margie produced
those X-rays and stuff...

710
00:34:05,483 --> 00:34:07,282
-VELLINES: Right.
-...you knew at that point--

711
00:34:07,351 --> 00:34:09,617
Going in the back of my mind,
I'm thinking,

712
00:34:09,686 --> 00:34:12,755
"Okay, this is my probable cause
that's kicking in."

713
00:34:12,824 --> 00:34:14,121
Right. Right.

714
00:34:14,190 --> 00:34:16,925
I placed a call
to the Commonwealth Attorney's
Office of Virginia.

715
00:34:16,994 --> 00:34:18,526
Hmm. Here.

716
00:34:18,595 --> 00:34:20,929
And I said, "I think
I've got enough probable cause

717
00:34:20,998 --> 00:34:22,767
to get a search warrant
for her house,

718
00:34:23,767 --> 00:34:25,367
because we're getting
the dental records,

719
00:34:25,436 --> 00:34:27,472
we're getting this,
we're getting that,"

720
00:34:28,072 --> 00:34:29,204
and I was denied.

721
00:34:29,273 --> 00:34:31,373
What would you
have been looking for?

722
00:34:31,442 --> 00:34:33,108
I'd have been looking
for the case file.

723
00:34:33,177 --> 00:34:35,043
DONNIE: Okay.

724
00:34:35,112 --> 00:34:38,580
And you believe
she possessed the case file?

725
00:34:38,649 --> 00:34:39,581
I believe she did.

726
00:34:39,650 --> 00:34:42,418
Did you ever find
the original file?

727
00:34:42,487 --> 00:34:43,455
No.

728
00:34:44,255 --> 00:34:45,387
-Well, thank you again.
-Yes, sir.

729
00:34:45,456 --> 00:34:46,388
-I appreciate it.
-Thank you.

730
00:34:46,457 --> 00:34:47,822
-Good meeting you.
-You too.

731
00:34:47,891 --> 00:34:50,295
-♪ (TENSE MUSIC PLAYING) ♪
-VELLINES: I'll walk you out.

732
00:34:52,629 --> 00:34:55,263
DONNIE: So talking
to Sergeant Vellines,

733
00:34:55,332 --> 00:34:57,699
both of us had a little bit
of suspicion

734
00:34:57,768 --> 00:35:02,605
that something nefarious
may have happened to the file,

735
00:35:02,674 --> 00:35:04,306
and his theory was

736
00:35:04,375 --> 00:35:08,143
that Ron had been golf buddies
or friends

737
00:35:08,212 --> 00:35:10,678
with the chief of security
at Kingsmill,

738
00:35:10,747 --> 00:35:12,880
and that's where Ron lived
at the time.

739
00:35:12,949 --> 00:35:17,052
And the chief of security's wife
was actually a secretary

740
00:35:17,121 --> 00:35:19,754
for James City County
Police Department.

741
00:35:19,823 --> 00:35:22,257
They thought some arrangements
had been made

742
00:35:22,326 --> 00:35:25,360
between the three of them
for her to obtain the file

743
00:35:25,429 --> 00:35:26,862
and remove it
from the police department,

744
00:35:26,931 --> 00:35:30,733
so Ron could actually see
what the police knew,

745
00:35:30,802 --> 00:35:32,771
and what the police
had in the file.

746
00:35:41,546 --> 00:35:42,614
DONNIE: Mm-hmm.

747
00:35:44,215 --> 00:35:45,550
DONNIE: Yeah.

748
00:35:47,447 --> 00:35:48,487
Yeah.

749
00:35:58,797 --> 00:35:59,764
Yeah.

750
00:36:00,699 --> 00:36:01,766
Right.

751
00:36:06,437 --> 00:36:09,738
♪ (TENSE MUSIC FADES) ♪

752
00:36:09,807 --> 00:36:14,914
INTERVIEWER:

753
00:36:15,880 --> 00:36:17,112
Nothing.

754
00:36:17,181 --> 00:36:20,352
That I could tell
from our end, you know?

755
00:36:20,885 --> 00:36:21,954
Uh...

756
00:36:23,855 --> 00:36:29,357
INTERVIEWER:

757
00:36:29,426 --> 00:36:32,695
Well, the speculation
is that Ron has it,

758
00:36:32,764 --> 00:36:33,963
or did have it.

759
00:36:34,032 --> 00:36:36,631
And I've never really known him
to throw away anything.

760
00:36:36,700 --> 00:36:39,501
So he probably still
has it somewhere.

761
00:36:39,570 --> 00:36:41,506
I've never come across it here.

762
00:36:42,974 --> 00:36:48,208
INTERVIEWER:

763
00:36:48,708 --> 00:36:51,951
Hmm. No, I don't.

764
00:36:53,585 --> 00:36:54,719
Um...

765
00:36:56,087 --> 00:36:57,756
There's, you know...

766
00:37:01,625 --> 00:37:04,496
the speculation
that he killed her.

767
00:37:05,730 --> 00:37:07,462
Uh...

768
00:37:07,531 --> 00:37:10,332
And if he did,
I'm assuming that that's why

769
00:37:10,401 --> 00:37:13,638
he wanted it to see
if they were, you know...

770
00:37:14,872 --> 00:37:17,376
looking at him as a suspect.

771
00:37:21,078 --> 00:37:24,316
♪ (GENTLE MUSIC PLAYING) ♪

772
00:37:49,406 --> 00:37:50,838
♪ (GENTLE MUSIC FADES) ♪

773
00:37:50,907 --> 00:37:52,641
-Hey, Stephen, how are you?
-Hey, Wendi. How are you?

774
00:37:52,710 --> 00:37:54,613
-Good to see you.
-Good, you too.

775
00:37:55,546 --> 00:37:57,712
I was just asked
a couple of weeks ago,

776
00:37:57,781 --> 00:37:59,949
what your biggest professional
regret has been,

777
00:38:00,018 --> 00:38:03,351
and it's this case,
'cause it drives me crazy

778
00:38:03,420 --> 00:38:05,387
that we haven't been able
to bring it

779
00:38:05,456 --> 00:38:07,188
to any kind of resolution.

780
00:38:07,257 --> 00:38:09,724
My opinion
is my father is responsible.

781
00:38:09,793 --> 00:38:13,094
Two, I think my mother
knows more than what she says.

782
00:38:13,163 --> 00:38:16,932
I think the evidence definitely
points in that direction.

783
00:38:17,001 --> 00:38:19,934
And I think your mom's gonna
be the key to it.

784
00:38:20,003 --> 00:38:22,804
I mean, you know,
she's gonna be the one
who's gonna say what happened.

785
00:38:22,873 --> 00:38:24,506
-She's the weak--
the weakest link.
-WENDI: Mm-hmm.

786
00:38:24,575 --> 00:38:27,142
Do you have any objection
to me talking to her?

787
00:38:27,211 --> 00:38:28,677
I don't, it's not my case.

788
00:38:28,746 --> 00:38:31,780
Your mom would never contact me.

789
00:38:31,849 --> 00:38:34,950
I can't recall her
ever calling me,

790
00:38:35,019 --> 00:38:36,551
or ever emailing me first.

791
00:38:36,620 --> 00:38:38,420
-It was always me
reaching out to her.
-STEPHEN: Right.

792
00:38:38,489 --> 00:38:41,256
Your dad, on the other hand,
was always fishing

793
00:38:41,325 --> 00:38:43,324
for what's going on
with the case,

794
00:38:43,393 --> 00:38:46,161
almost as if he was trying
to insert himself

795
00:38:46,230 --> 00:38:47,396
in the investigation.

796
00:38:47,465 --> 00:38:49,097
So if you were back
on the case now,

797
00:38:49,166 --> 00:38:50,265
what would you do next?

798
00:38:50,334 --> 00:38:54,269
Those woods behind the house,
I'd explore a little more.

799
00:38:54,338 --> 00:38:56,271
There's some overheads
of the house.

800
00:38:56,340 --> 00:38:57,372
DONNIE: This is water.

801
00:38:57,441 --> 00:38:59,207
STEPHEN: Yeah,
this is the mill pond.

802
00:38:59,276 --> 00:39:02,581
♪ (TENSE MUSIC PLAYING) ♪

803
00:39:08,752 --> 00:39:10,522
INTERVIEWER:
Where do you think she is?

804
00:39:11,755 --> 00:39:14,893
MARGIE: I don't know.
The police asked me that.

805
00:39:16,327 --> 00:39:18,593
And I told them, "In the river,

806
00:39:18,662 --> 00:39:21,558
in the pond
or on the railroad track."

807
00:39:21,627 --> 00:39:22,667
And...

808
00:39:25,103 --> 00:39:26,671
I don't know who put her there.

809
00:39:28,905 --> 00:39:31,740
DONNIE: Your mother,
she names three places.

810
00:39:31,809 --> 00:39:34,642
She said something
about some railroad tracks.

811
00:39:34,711 --> 00:39:39,447
And I think that's another time
where she's almost coming out

812
00:39:39,516 --> 00:39:41,550
and saying
where they took the body.

813
00:39:41,619 --> 00:39:45,553
Are you okay with the fact
that your mother could be

814
00:39:45,622 --> 00:39:47,956
just as involved
in this as your father?

815
00:39:48,025 --> 00:39:49,257
No, I'm not okay.

816
00:39:49,326 --> 00:39:50,593
You just-- Do you wanna
know the truth?

817
00:39:50,662 --> 00:39:51,659
I wanna know the truth.

818
00:39:51,728 --> 00:39:54,462
And I don't believe
that my mother...

819
00:39:54,531 --> 00:39:56,565
I think my mother
knows what happened.

820
00:39:56,634 --> 00:39:59,368
And I think my father
scared her,

821
00:39:59,437 --> 00:40:02,371
and threatened her
to keep this a secret,

822
00:40:02,440 --> 00:40:04,406
and it was a bad decision

823
00:40:04,475 --> 00:40:06,741
that has snowballed
into a catastrophe.

824
00:40:06,810 --> 00:40:10,379
So when was the last time
you talked to your mother?

825
00:40:10,448 --> 00:40:14,016
Probably
at my grandmother's funeral

826
00:40:14,085 --> 00:40:15,050
some years ago.

827
00:40:15,119 --> 00:40:17,252
-DONNIE: And you live...
-Twenty minutes from her.

828
00:40:17,321 --> 00:40:18,620
...20 minutes from her.

829
00:40:18,689 --> 00:40:21,156
Have you had
any phone conversation at all?

830
00:40:21,225 --> 00:40:25,597
-Has she seen your kids?
-Mm-mm. Not since the funeral.

831
00:40:26,396 --> 00:40:27,799
I just, you know, I--

832
00:40:28,833 --> 00:40:31,567
If-- I can't go along
with this charade.

833
00:40:31,636 --> 00:40:35,435
♪ (PENSIVE MUSIC PLAYING) ♪

834
00:40:50,488 --> 00:40:51,820
STEPHEN: After my sister
disappeared,

835
00:40:51,889 --> 00:40:54,517
I would ask questions
from time to time.

836
00:40:54,586 --> 00:40:56,825
I remember asking my mother
far more than my father.

837
00:40:56,894 --> 00:40:58,561
Just getting
a "We don't have an update"

838
00:40:58,630 --> 00:40:59,862
kind of an answer.

839
00:40:59,931 --> 00:41:03,598
That changed,
Christmas Day, 2008.

840
00:41:03,667 --> 00:41:04,967
I walked
into my mother's house,

841
00:41:05,036 --> 00:41:07,502
and I knew that she would ask me
if I called my father

842
00:41:07,571 --> 00:41:09,570
because we only spoke
three times a year,

843
00:41:09,639 --> 00:41:11,406
birthday, Father's Day,
Christmas.

844
00:41:11,475 --> 00:41:13,709
My parents
were long divorced by then.

845
00:41:13,778 --> 00:41:15,277
And then she said to me,

846
00:41:15,346 --> 00:41:16,611
"I don't mean
to ruin your Christmas,

847
00:41:16,680 --> 00:41:20,176
but your father's
a convicted felon in jail,

848
00:41:20,245 --> 00:41:21,884
and got remarried
two years ago."

849
00:41:21,953 --> 00:41:26,321
Needless to say, I was--
I didn't know any of that.

850
00:41:26,390 --> 00:41:30,192
WENDI: In 2008, Ron Pandos
was in jail in Oklahoma.

851
00:41:30,261 --> 00:41:33,829
He had opened six bank accounts
for NFL players,

852
00:41:33,898 --> 00:41:36,999
and embezzled
over 54,000 dollars.

853
00:41:37,068 --> 00:41:38,166
He had pled guilty,

854
00:41:38,235 --> 00:41:41,970
and then violated his probation
by possessing firearms.

855
00:41:42,039 --> 00:41:43,905
STEPHEN: And it wasn't too long
after that,

856
00:41:43,974 --> 00:41:46,575
that Wendi Reed came
and asked my mother

857
00:41:46,644 --> 00:41:50,611
some questions about Jennifer,
and my mother asked me

858
00:41:50,680 --> 00:41:54,544
if I would be there.
And I said, "Sure."

859
00:41:54,613 --> 00:41:57,085
And then Wendi asked my mother
to take a polygraph,

860
00:41:57,154 --> 00:41:59,589
and that was the first
really weird moment

861
00:41:59,658 --> 00:42:00,956
that registered with me.

862
00:42:01,025 --> 00:42:03,559
When Wendi asked,
my mother glanced,

863
00:42:03,628 --> 00:42:05,828
to the left as she was thinking

864
00:42:05,897 --> 00:42:08,130
about whatever
she was thinking about,

865
00:42:08,199 --> 00:42:09,932
and I answered for her.
I was like, "Yeah,

866
00:42:10,001 --> 00:42:11,967
of course she'll take
a polygraph."

867
00:42:12,036 --> 00:42:15,207
-(BIRDS CHIRPING)
-(DOGS BARKING)

868
00:42:16,674 --> 00:42:18,707
WENDI: At this stage
of the investigation,

869
00:42:18,776 --> 00:42:21,476
we were given permission
to bring in cadaver dogs

870
00:42:21,545 --> 00:42:23,745
that could detect
human decomposition.

871
00:42:23,814 --> 00:42:26,414
Initially, they went around
the outside of the residence,

872
00:42:26,483 --> 00:42:30,252
and showed interest under
the house into the crawlspace.

873
00:42:30,321 --> 00:42:31,586
We dug several holes,

874
00:42:31,655 --> 00:42:33,921
we were unable
to find any human remains.

875
00:42:33,990 --> 00:42:38,026
According to the K9 handlers,
that indicated the possibility

876
00:42:38,095 --> 00:42:42,530
that a body had been there,
but not buried there.

877
00:42:42,599 --> 00:42:45,361
After that,
the Secret Service conducted

878
00:42:45,430 --> 00:42:48,364
a polygraph examination
on Margie.

879
00:42:48,433 --> 00:42:51,239
I proceeded
to take the lie detector,

880
00:42:51,308 --> 00:42:53,145
and fail it miserably.

881
00:42:53,811 --> 00:42:55,314
One-hundred percent...

882
00:42:57,015 --> 00:42:58,146
failure.

883
00:42:58,215 --> 00:43:03,152
Which further convinced him
that I was protecting Ron.

884
00:43:03,221 --> 00:43:06,358
I couldn't believe it.
How did she fail the polygraph?

885
00:43:07,224 --> 00:43:08,351
I dug into it,

886
00:43:08,420 --> 00:43:10,125
learning that
when my parents moved

887
00:43:10,194 --> 00:43:12,060
from Williamsburg,
they didn't call

888
00:43:12,129 --> 00:43:14,796
and update contact information
with the police department

889
00:43:14,865 --> 00:43:17,060
for like two and a half years.

890
00:43:17,129 --> 00:43:19,001
How do you do that?

891
00:43:19,070 --> 00:43:22,504
After that, I said,
"This really could be reality

892
00:43:22,573 --> 00:43:26,678
that my parents are involved
in my sister's disappearance."

893
00:43:36,821 --> 00:43:38,253
SUSAN DAVIS: All right.

894
00:43:38,322 --> 00:43:40,522
-MILDRED 'MIMI' ROBERTS:
Oh, you got eggs.
-SUSAN: Another one.

895
00:43:40,591 --> 00:43:42,657
Oh. Oh, my goodness,
yes, I've got eggs.

896
00:43:42,726 --> 00:43:44,092
MILDRED:
I didn't know you had a thing

897
00:43:44,161 --> 00:43:47,266
about eggs in your potato salad.
Now, where did this come from?

898
00:43:48,198 --> 00:43:50,366
I was 17 years old
when it happened.

899
00:43:50,435 --> 00:43:51,494
So all I know

900
00:43:51,563 --> 00:43:53,768
is what I've really been told
as an adult,

901
00:43:53,837 --> 00:43:57,372
which was only probably
in the last 15 years.

902
00:43:57,441 --> 00:43:59,341
Because it's just something
that was not talked about.

903
00:43:59,410 --> 00:44:05,580
I got the call. She'd been gone
a month is what I remember.

904
00:44:05,649 --> 00:44:11,856
And very calmly, no hysteria,
no panic.

905
00:44:13,891 --> 00:44:16,728
"Jenny's gone. She's missing.
Have you seen her?"

906
00:44:20,798 --> 00:44:22,798
(VOICE BREAKING)
Not a hysterical mother

907
00:44:22,867 --> 00:44:25,367
out of her mind with worry.

908
00:44:25,436 --> 00:44:28,908
-(CAR ENGINE RUMBLING)
-♪ (SOMBER MUSIC PLAYING) ♪

909
00:44:31,742 --> 00:44:34,475
STEPHEN: After my mother
failed her polygraph,

910
00:44:34,544 --> 00:44:36,344
I called my mother's sisters,

911
00:44:36,413 --> 00:44:38,813
so I could talk
to all of them at the same time

912
00:44:38,882 --> 00:44:41,049
and tell them everything
that was going on.

913
00:44:41,118 --> 00:44:43,752
And then my aunts came
to Charlotte that weekend,

914
00:44:43,821 --> 00:44:45,287
kind of like
a family intervention.

915
00:44:45,356 --> 00:44:49,892
And my mother didn't really have
a good story about any of it.

916
00:44:49,961 --> 00:44:52,027
MILDRED: After talking
with Margie that night

917
00:44:52,096 --> 00:44:55,864
at her house,
and supposedly what went on,

918
00:44:55,933 --> 00:44:57,065
and all she can say is,

919
00:44:57,134 --> 00:45:00,372
"I excused myself
from the situation."

920
00:45:04,975 --> 00:45:08,914
And what are we to think?
Did she hear what was going on?

921
00:45:09,480 --> 00:45:12,047
The hypothetical fight.

922
00:45:12,116 --> 00:45:13,953
It's like she knew too much.

923
00:45:15,152 --> 00:45:17,752
And then we had Stephen
come over the next day,

924
00:45:17,821 --> 00:45:20,155
and that just ended up being--
in a screamfest.

925
00:45:20,224 --> 00:45:22,761
And we really
didn't get anywhere.

926
00:45:24,362 --> 00:45:27,496
I knew there was strain
on their side of the family.

927
00:45:27,565 --> 00:45:34,169
I did see one incidence in--
It was 1996, Ron struck Margie.

928
00:45:34,238 --> 00:45:36,972
And that was the first time
I'd ever seen

929
00:45:37,041 --> 00:45:39,975
any physical violence.

930
00:45:40,044 --> 00:45:42,477
It's just hard
to wrap your head around

931
00:45:42,546 --> 00:45:46,347
the level of emotional abuse
that Margie has been under

932
00:45:46,416 --> 00:45:49,217
all of these years,
that she would defend this man

933
00:45:49,286 --> 00:45:50,452
over her daughter.

934
00:45:50,521 --> 00:45:53,922
That's why I don't understand
why she doesn't roll on Ronnie.

935
00:45:53,991 --> 00:45:58,494
You know, if Jenny's gone,
why not take him down?

936
00:45:58,563 --> 00:46:01,761
♪ (SOMBER MUSIC FADES) ♪

937
00:46:02,867 --> 00:46:04,033
(KNOCKING ON DOOR)

938
00:46:04,102 --> 00:46:05,434
MELISSA MCMAHAN:
So here you are.

939
00:46:05,503 --> 00:46:06,535
Hey, there.

940
00:46:06,604 --> 00:46:07,970
Hey. How are you?

941
00:46:08,039 --> 00:46:10,338
Mm, I'm okay. I'm okay.

942
00:46:10,407 --> 00:46:12,640
SUSAN: Are we ready to eat?
Is everybody starved?

943
00:46:12,709 --> 00:46:15,611
STEPHEN: It seems like all--
alls I remember is eating
at the little kids table.

944
00:46:15,680 --> 00:46:16,812
(ALL CHUCKLE)

945
00:46:16,881 --> 00:46:18,579
MILDRED:
The little kids table.

946
00:46:18,648 --> 00:46:20,582
-Can we ask you?
-STEPHEN: Mm-hmm.

947
00:46:20,651 --> 00:46:22,684
What-- What do the girls know?

948
00:46:22,753 --> 00:46:26,055
They don't know
any of the details at all.

949
00:46:26,124 --> 00:46:28,356
They know about Jennifer,
that she's missing.

950
00:46:28,425 --> 00:46:30,826
So they've asked
why they don't see Grandmother?

951
00:46:30,895 --> 00:46:32,194
STEPHEN: Yeah.
And I've just told them

952
00:46:32,263 --> 00:46:34,896
that I just have
a disagreement with my mom.

953
00:46:34,965 --> 00:46:37,560
After, you know, that one time
we went to Charlotte

954
00:46:37,629 --> 00:46:38,967
and had the big sit-down
with your mom,

955
00:46:39,036 --> 00:46:41,403
I still don't think
we've ever all sat down,

956
00:46:41,472 --> 00:46:43,638
and talked about it, any of it,
ever again.

957
00:46:43,707 --> 00:46:45,507
That did me in, that day,
you know?

958
00:46:45,576 --> 00:46:48,877
That was it for me.
I knew right then and there.

959
00:46:48,946 --> 00:46:52,047
Somebody had gone down.
Something had happened.

960
00:46:52,116 --> 00:46:55,917
Why can't she go after
the guilty one? The one--

961
00:46:55,986 --> 00:47:00,155
Why can't she go after
the abusive husband, father?

962
00:47:00,224 --> 00:47:01,991
MILDRED: That's what
we don't understand.

963
00:47:02,060 --> 00:47:03,858
Their relationship's over.

964
00:47:03,927 --> 00:47:08,296
And-- And he's--
my father's been off
and remarried twice since then.

965
00:47:08,365 --> 00:47:10,065
I wish she would take
the risk, right?

966
00:47:10,134 --> 00:47:11,499
I mean,
it's what she has to gain.

967
00:47:11,568 --> 00:47:14,136
-Not what she has to lose.
-What does she have to gain?

968
00:47:14,205 --> 00:47:18,073
Peace. You know,
the chance of a relationship

969
00:47:18,142 --> 00:47:20,208
with her son and grandchildren?

970
00:47:20,277 --> 00:47:23,045
MILDRED: Have you actually said
those words to her?

971
00:47:23,114 --> 00:47:24,814
That she could have...

972
00:47:24,883 --> 00:47:26,148
MELISSA:
What if you forgave her?

973
00:47:26,217 --> 00:47:28,016
If that would be the peace,
that would...

974
00:47:28,085 --> 00:47:29,719
-There are no magic words.
-There's gotta be a--

975
00:47:29,788 --> 00:47:30,986
There's gotta be a--
There is though.

976
00:47:31,055 --> 00:47:32,722
-No, no.
-There's gonna be a ma--

977
00:47:32,791 --> 00:47:33,822
We don't know what it is.

978
00:47:33,891 --> 00:47:36,057
STEPHEN:
There are no magic words.

979
00:47:36,126 --> 00:47:38,193
MILDRED: People take this
to their deathbed.

980
00:47:38,262 --> 00:47:41,530
And I hate--
I really would hate that

981
00:47:41,599 --> 00:47:43,498
that would be our situation,

982
00:47:43,567 --> 00:47:45,570
that she would take
this to her deathbed.

983
00:47:46,771 --> 00:47:49,541
♪ (SUSPENSEFUL MUSIC PLAYING) ♪

984
00:47:59,150 --> 00:48:02,087
(CRICKETS CHIRPING)

985
00:48:07,291 --> 00:48:10,593
INTERVIEWER: So Stephen,
you have been at this

986
00:48:10,662 --> 00:48:12,722
since like 2008.

987
00:48:12,791 --> 00:48:15,968
Do you ever think
about just moving on?

988
00:48:17,702 --> 00:48:20,602
I feel like I have just, um,

989
00:48:20,671 --> 00:48:22,237
have more resolve.

990
00:48:22,306 --> 00:48:27,376
Like I want resolution
one way or the other.

991
00:48:27,445 --> 00:48:32,451
Even if, you know,
if it's... a dead end
and nothing...

992
00:48:33,117 --> 00:48:34,984
nothing to follow up on.

993
00:48:35,053 --> 00:48:37,686
Okay. Well,
then get to that point.

994
00:48:37,755 --> 00:48:40,923
'Cause I, you know...
I haven't given up on Jennifer.

995
00:48:40,992 --> 00:48:43,091
I would never give up on,
you know,

996
00:48:43,160 --> 00:48:45,127
heaven forbid something happened
to either of my daughters.

997
00:48:45,196 --> 00:48:47,066
I would--
You just don't-- You don't quit.

998
00:48:48,867 --> 00:48:50,535
No matter what, you do not quit.

999
00:48:54,072 --> 00:48:59,007
INTERVIEWER:

1000
00:48:59,076 --> 00:49:02,377
Yeah, I think I've--
For sure I've learned,

1001
00:49:02,446 --> 00:49:04,945
you know,
more about Jennifer than...

1002
00:49:06,618 --> 00:49:07,816
than I knew.

1003
00:49:07,885 --> 00:49:10,152
And a lot
of affirmations, right,

1004
00:49:10,221 --> 00:49:14,126
I always thought of,
you know, Jennifer, as a...

1005
00:49:14,926 --> 00:49:16,358
you know, a fighter.

1006
00:49:16,427 --> 00:49:18,922
She was not gonna back down
from anybody,

1007
00:49:18,991 --> 00:49:23,165
even our father
and Sharon reaffirmed all that.

1008
00:49:23,234 --> 00:49:27,736
And it makes me sad
for what I missed, right?

1009
00:49:27,805 --> 00:49:29,404
How would she have evolved?

1010
00:49:29,473 --> 00:49:33,345
What would have become,
you know, of her.

1011
00:49:34,278 --> 00:49:36,415
You know, beyond a 15-year-old.

1012
00:49:37,081 --> 00:49:40,119
♪ (SOMBER MUSIC PLAYING) ♪

1013
00:49:45,322 --> 00:49:47,426
JENNIFER, ACTOR: "I can't erase
the things I've done.

1014
00:49:48,259 --> 00:49:50,262
There is no place left to run.

1015
00:49:51,062 --> 00:49:54,262
Life is hard, but it goes on.

1016
00:49:54,331 --> 00:49:58,266
The times of the past
are forever gone.

1017
00:49:58,335 --> 00:50:03,739
I can no longer sit and dwell.
I have to leave my lonely shell.

1018
00:50:03,808 --> 00:50:07,176
Go on with my life. Start anew.

1019
00:50:07,245 --> 00:50:10,045
Live my days
as if they were my last,

1020
00:50:10,114 --> 00:50:13,218
without looking back
and forget the past."

1021
00:50:17,121 --> 00:50:18,654
STEPHEN: Pandos.

1022
00:50:18,723 --> 00:50:20,792
GUARD:

1023
00:50:27,498 --> 00:50:29,631
-STEPHEN: Huh?
-CAMERAMAN:
I'm just filming him.

1024
00:50:29,700 --> 00:50:30,669
STEPHEN: Just me.

1025
00:50:32,269 --> 00:50:34,239
-Okay, awesome. Thank you.
-GUARD: There you are.

1026
00:50:38,509 --> 00:50:41,009
STEPHEN: This is the place
that our parents lived

1027
00:50:41,078 --> 00:50:42,177
in Williamsburg.

1028
00:50:42,246 --> 00:50:45,550
I haven't been back here
in a long, long time.

1029
00:50:55,988 --> 00:50:58,497
It was this last condo here
on the end.

1030
00:51:08,906 --> 00:51:13,174
This is... strange.

1031
00:51:13,243 --> 00:51:15,580
-PAUL Fortin: Hi.
-STEPHEN: Hi, there.

1032
00:51:17,447 --> 00:51:19,247
STEPHEN: I used
to live here years ago.

1033
00:51:19,316 --> 00:51:20,715
-PAUL:
-STEPHEN: Yeah.

1034
00:51:20,784 --> 00:51:23,418
Yeah. My parents rented
it from you, probably.

1035
00:51:23,487 --> 00:51:25,153
-PAUL: They may have.
-Yeah, Pandos.

1036
00:51:25,222 --> 00:51:26,754
I lived here in the--

1037
00:51:26,823 --> 00:51:29,794
My parents lived here
in the mid to late '80s.

1038
00:51:30,362 --> 00:51:31,293
PAUL:

1039
00:51:31,362 --> 00:51:32,664
STEPHEN: That's right.

1040
00:51:33,831 --> 00:51:35,200
(SPEAKS INDISTINCTLY)

1041
00:51:40,805 --> 00:51:42,037
STEPHEN: Yeah.

1042
00:51:42,106 --> 00:51:45,808
-PAUL:
-Yeah. (CHUCKLES)

1043
00:51:45,877 --> 00:51:47,142
Yeah. No, no, I'm sorry.

1044
00:51:47,211 --> 00:51:48,580
-PAUL: Okay.
-Oh.

1045
00:51:49,547 --> 00:51:51,383
It's okay. All right, thank you.

1046
00:51:56,687 --> 00:51:59,258
INTERVIEWER:
I'm gonna see if he'll let us
come inside the condo.

1047
00:52:02,426 --> 00:52:05,460
STEPHEN: Sort of being in here
makes me think about,

1048
00:52:05,529 --> 00:52:07,832
you know,
what happened that night.

1049
00:52:09,666 --> 00:52:14,102
I can hear it, you know,
as Sharon described my father

1050
00:52:14,171 --> 00:52:17,206
yelling at my sister,
"Get off the phone."

1051
00:52:17,275 --> 00:52:18,610
I can see him.

1052
00:52:20,178 --> 00:52:21,480
You know, I can just hear it.

1053
00:52:25,277 --> 00:52:29,854
-(WIND HOWLING FAINTLY)
-♪ (EERIE MUSIC PLAYING) ♪

1054
00:52:45,136 --> 00:52:46,367
-(STEPHEN GRUNTS)
-(CAR DOOR OPENING)

1055
00:52:46,436 --> 00:52:48,573
♪ (EERIE MUSIC FADES) ♪

1056
00:52:50,240 --> 00:52:51,772
-STEPHEN: Hello.
-PAUL: Hi.

1057
00:52:51,841 --> 00:52:54,676
-Hi, I'm Stephen Pandos.
-PAUL: Stephen Pandos. Yeah.

1058
00:52:54,745 --> 00:52:55,743
Paul Fortin.

1059
00:52:55,812 --> 00:52:57,279
-STEPHEN: Mr. Fortin,
nice to meet you.
-Yeah.

1060
00:52:57,348 --> 00:52:59,649
-STEPHEN: Uh, thank you for...
-Yeah, okay.

1061
00:52:59,718 --> 00:53:02,317
-...letting us in your home.
-Okay.

1062
00:53:02,386 --> 00:53:03,551
This is like, the master bedroom

1063
00:53:03,620 --> 00:53:04,919
-over here.
-STEPHEN: Correct. Mm-hmm.

1064
00:53:04,988 --> 00:53:06,656
PAUL: And I don't know y--
whether your sister was here.

1065
00:53:06,725 --> 00:53:08,389
Yeah, she--
Her bedroom was here.

1066
00:53:08,458 --> 00:53:10,092
PAUL: That's surprising.
Where was the parents'?

1067
00:53:10,161 --> 00:53:11,059
Upstairs.

1068
00:53:11,128 --> 00:53:13,428
So the parents were not
in the master bedroom.

1069
00:53:13,497 --> 00:53:15,164
-STEPHEN: That's right. Right.
-Okay. Okay.

1070
00:53:15,233 --> 00:53:16,668
Well, then there's the room
right there.

1071
00:53:18,802 --> 00:53:21,069
STEPHEN: The story goes
that my parents came in.

1072
00:53:21,138 --> 00:53:24,539
Uh, Jennifer's bed
was exactly there.

1073
00:53:24,608 --> 00:53:28,747
Um, and there was a cedar chest
at the bottom of the bed,

1074
00:53:29,446 --> 00:53:31,107
where they found the note,

1075
00:53:31,176 --> 00:53:33,376
and none of Jennifer's things
were missing.

1076
00:53:33,445 --> 00:53:37,389
All of her clothes were here.
Everything. Yeah, this is it.

1077
00:53:38,555 --> 00:53:40,622
Yeah, when did
the police come back?

1078
00:53:40,691 --> 00:53:43,058
Were you here when they had
the cadaver dogs

1079
00:53:43,127 --> 00:53:44,225
and stuff over here?

1080
00:53:44,294 --> 00:53:46,261
Uh, I was unaware

1081
00:53:46,330 --> 00:53:48,729
that this incident
ever occurred at all.

1082
00:53:48,798 --> 00:53:51,467
They brought the cadaver dogs
in and I said,

1083
00:53:51,536 --> 00:53:53,035
"Geez, after 17 years

1084
00:53:53,104 --> 00:53:54,236
what the hell
are they gonna find?"

1085
00:53:54,305 --> 00:53:56,405
-STEPHEN: Right.
-They said, "Don't worry.

1086
00:53:56,474 --> 00:53:58,439
They can find ancient bones."
You know?

1087
00:53:58,508 --> 00:53:59,742
And they really never got a hit.

1088
00:53:59,811 --> 00:54:01,543
-Yeah.
-The only place they got a hit

1089
00:54:01,612 --> 00:54:04,247
was in the living room
where I keep candy, in a drawer.

1090
00:54:04,316 --> 00:54:05,647
(BOTH CHUCKLE)

1091
00:54:05,716 --> 00:54:07,349
And they wanted
to do the outside

1092
00:54:07,418 --> 00:54:09,551
and underneath the house.

1093
00:54:09,620 --> 00:54:11,652
Yeah, the cadaver dogs
that were here, you know,

1094
00:54:11,721 --> 00:54:16,291
underneath the house
where they all had positive hits

1095
00:54:16,360 --> 00:54:19,161
in the same place,
and you know, this was it.

1096
00:54:19,230 --> 00:54:20,532
Uh...

1097
00:54:21,198 --> 00:54:22,701
It's strange being in here.

1098
00:54:24,234 --> 00:54:26,897
God, the leaves
are really falling down

1099
00:54:26,966 --> 00:54:28,236
-like crazy now.
-STEPHEN: Yeah.

1100
00:54:28,305 --> 00:54:29,605
Oh, it was windy, yeah.

1101
00:54:29,674 --> 00:54:32,912
♪ (PENSIVE MUSIC PLAYING) ♪

1102
00:54:40,512 --> 00:54:42,817
STEPHEN:
My father would've brought
Jennifer's body in here

1103
00:54:42,886 --> 00:54:46,021
and the dogs got hits close up
to the front of the house.

1104
00:54:46,090 --> 00:54:49,357
Just on the other side
of those two sort of columns

1105
00:54:49,426 --> 00:54:51,030
towards the front that way.

1106
00:54:52,129 --> 00:54:54,033
Yeah, this is creepy.

1107
00:54:56,701 --> 00:54:57,836
Um...

1108
00:54:59,603 --> 00:55:02,470
-But yeah, that's...
-PAUL: Yeah.

1109
00:55:02,539 --> 00:55:04,072
That's where it would have been.

1110
00:55:04,141 --> 00:55:05,344
Um...

1111
00:55:06,944 --> 00:55:08,876
PAUL: This must be
very emotional for you.

1112
00:55:08,945 --> 00:55:11,179
Yeah, I could feel--
When we were coming in here--

1113
00:55:11,248 --> 00:55:13,949
I mean, I haven't been here
since-- since my parents
moved away.

1114
00:55:14,018 --> 00:55:16,651
-Yeah.
-You know?
And as I'm driving in,

1115
00:55:16,720 --> 00:55:19,754
I can feel, you know,
my chest getting tight,

1116
00:55:19,823 --> 00:55:22,894
my heart is racing
a mile a minute right now.

1117
00:55:43,247 --> 00:55:45,517
♪ (PENSIVE MUSIC FADES) ♪

1118
00:55:48,552 --> 00:55:50,818
WENDI: On August 19th of 2009,

1119
00:55:50,887 --> 00:55:54,523
the Secret Service conducted
a polygraph on Ronald Pandos

1120
00:55:54,592 --> 00:55:57,326
who was in jail in Oklahoma.

1121
00:55:57,395 --> 00:55:59,360
The polygraph examiner
asked him,

1122
00:55:59,429 --> 00:56:02,197
"Did you cause
the disappearance of Jennifer?"

1123
00:56:02,266 --> 00:56:03,598
Ronald answered, "No."

1124
00:56:03,667 --> 00:56:05,466
And the polygraph examiner
advised

1125
00:56:05,535 --> 00:56:07,703
that he was showing deception.

1126
00:56:07,772 --> 00:56:11,540
Ron began to draw out
an overhead

1127
00:56:11,609 --> 00:56:13,542
of the area that they lived in.

1128
00:56:13,611 --> 00:56:16,644
He also put an X in the woods.

1129
00:56:16,713 --> 00:56:19,614
Ron began to say he was sorry
for what happened,

1130
00:56:19,683 --> 00:56:22,217
and told
the Secret Service agents

1131
00:56:22,286 --> 00:56:23,986
that if they could get a plane,

1132
00:56:24,055 --> 00:56:26,917
he would take them
to Jennifer's body.

1133
00:56:26,986 --> 00:56:28,690
And then changed his mind,

1134
00:56:28,759 --> 00:56:30,795
and said he didn't know
what happened.

1135
00:56:32,129 --> 00:56:34,063
STEPHEN: Here, these are
interviews with my mother.

1136
00:56:34,132 --> 00:56:36,999
I got a call at six o'clock
on Wednesday night

1137
00:56:37,068 --> 00:56:39,634
that my father had failed
his polygraph.

1138
00:56:39,703 --> 00:56:44,206
At noon, the following day,
I had my mother in the car

1139
00:56:44,275 --> 00:56:45,706
and took her to Williamsburg

1140
00:56:45,775 --> 00:56:47,909
to finally talk
to the police department

1141
00:56:47,978 --> 00:56:48,877
about all this,

1142
00:56:48,946 --> 00:56:50,679
that there was just
too much information,

1143
00:56:50,748 --> 00:56:54,549
and too much was out,
that she had to tell the truth.

1144
00:56:54,618 --> 00:56:57,319
WENDI: The following day,
Stephen brought Margie

1145
00:56:57,388 --> 00:56:58,519
to be interviewed.

1146
00:56:58,588 --> 00:57:00,889
And I spoke
with our commonwealth attorney.

1147
00:57:00,958 --> 00:57:02,891
He was willing
to provide immunity

1148
00:57:02,960 --> 00:57:06,962
for Margie on all charges
except for homicide.

1149
00:57:07,031 --> 00:57:08,997
STEPHEN: Her telling the truth
with immunity

1150
00:57:09,066 --> 00:57:13,135
was an opportunity
for her to be in some control

1151
00:57:13,204 --> 00:57:14,503
of the events.

1152
00:57:14,572 --> 00:57:17,372
She knew what it meant.

1153
00:57:17,441 --> 00:57:19,008
WENDI: That day was different.

1154
00:57:19,077 --> 00:57:21,576
Obviously, having great
expectations

1155
00:57:21,645 --> 00:57:24,747
because Margie
was coming up to tell us

1156
00:57:24,816 --> 00:57:26,446
what happened to Jennifer.

1157
00:57:27,286 --> 00:57:30,552
WENDI:

1158
00:57:30,621 --> 00:57:33,959
♪ (INTENSE MUSIC PLAYING) ♪

1159
00:57:42,332 --> 00:57:45,601
♪ (INTENSE MUSIC FADES) ♪

1160
00:57:45,670 --> 00:57:48,908
♪ (SOMBER MUSIC PLAYING) ♪

1161
00:58:30,314 --> 00:58:32,751
♪ (SOMBER MUSIC FADES) ♪


